Compare tennis school software: the checklist
Which software suits your tennis school? Ask every provider these twelve questions. They help you compare, even if you don’t choose Smart Serve in the end.
Specialist or all-rounder?
First, be clear about what you’re managing: a whole club with members and court reservations, or a tennis school with courses, groups, coaches and invoicing. All-rounders cover a lot, but rarely everything a tennis school needs every day. Smart Serve is built only for tennis schools.
Twelve questions to ask every provider
| Question | Why it matters | Smart Serve |
|---|---|---|
| Is the software built for tennis schools? | All-rounders for clubs, facilities and every sport often only touch on how a tennis school works. | Yes. Built only for tennis schools, by a tennis coach who still teaches on court. |
| Is everything already live today? | Some features are only “planned” with certain providers. Ask what is in use today. | Yes – app, online booking, planning, invoicing and salaries are in use today. |
| Is there a real app? | A push notification about rain arrives instantly, while an email often lands in spam. And people book on the go, on their phone. | Yes, a native app for iOS and Android, for coaches, players and parents. |
| Can customers book lessons themselves? | Every private lesson booked without a call or message saves you the back-and-forth. | Yes, around the clock – only truly free slots are shown. |
| Does it help with forming groups? | Season planning is the biggest time drain for many schools. | Yes. AI suggestions by level, age and availability, with no double booking of courts or coaches. |
| How do invoices and payments work? | In Switzerland, the QR-bill is the standard. Ticking off payments takes hours. | QR-bill, TWINT and card. Upload the bank statement and payments are matched. Reminders and dunning notices go out automatically. |
| Are coach salaries and accounting included? | Otherwise part of the work stays in Excel or with your accountant. | Payroll including salary certificates (the Swiss «Lohnausweis»). For your accounts, you export the financial data as CSV or Excel. |
| Does it know Switzerland? | QR-bill, Jugend+Sport (J+S) and data protection are a must here. | QR-bill, J+S export, data stored in Switzerland under the FADP. |
| Which languages? | Not all families and coaches speak German. | German, French, Italian and English, chosen per person. Support in German and English. |
| What does it cost – and what am I tied to? | Setup fees and fixed base costs make starting expensive. | No setup fee, no base fee – you only pay for what you use. The contract runs for one year. If you stop earlier, no further costs arise. |
| How quickly can I get started? | If setup takes weeks, the switch often slips to the next season. | Setup in 1–2 hours; we take care of the data migration. |
| Who helps with questions? | Ticket systems and call centres slow you down day to day. | The developer directly, with a reply within 24 hours in German or English. |
Ask to see it live
In every demo, ask to see these seven situations live in the software. You’ll quickly see what works in your school’s day-to-day.
- Show me a complete season: from registration to the paid invoice.
- How does a customer book a private lesson on their phone – and what do I see afterwards?
- How are the groups formed when 60 registrations come in?
- What happens when it rains and ten lessons are cancelled?
- How do my coaches get paid – and how do I get the salary certificates?
- Who migrates my existing data, and what does getting started cost?
- Which of this is live today – and what is only planned?
Ask us exactly these questions
In the demo, we answer each of these questions live in Smart Serve, using examples from your school. Free and with no obligation.
- Send your requesta time within 24 hours
- Demo with Finn30–45 minutes
- Set it up togetherthen try it yourself
“I’ll look at how your school runs today and show you what Smart Serve can take off your hands.”
Start risk-free
- You test Smart Serve for free before you decide
- No setup fee and no base fee
- You only pay for lessons that take place
- Developed & hosted in Switzerland
Finn will get back to you personally within 24 hours and suggest a time. The confirmation is already in your inbox. If you can’t see it, check your spam folder. If you like, jot down roughly how many players and coaches your school has before then.